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Prototype · sample data where marked · not indexedPrototype · sample data
MinpakuX
日本語

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Your Pass · for travellers

Legal, in plain words

Privacy

What we collect, why, who sees it, how the guest register is kept, and how to ask us about any of it.

DraftA draft for the prototype, in plain words. The signed version will follow before Minpaku X opens; where they differ, the signed version applies. Updated 3 Nov 2026.

What we collect

  • For a booking: your name, how to reach you, the dates, the party, and your messages with the house.
  • For the guest register the law asks every house to keep: the details it requires, and for travellers who live abroad, nationality and passport number.
  • For your Pass: the houses you stayed at and their seals.
  • On the site: pages visited and searches, counted by us, without advertising networks.

Who sees it

  • The house you book: what it needs to welcome you, and the register.
  • The card processor: what it needs to take the payment.
  • No one else, unless the law requires it. We never sell your information.

The guest register

Kept encrypted. Only the house can open it, every view is logged, it is never shown in demonstrations, and it is deleted after three years.

Your rights

Under Japan's personal information law (個人情報保護法) you can ask us to show, correct, stop using or delete what we hold about you. Write to us and we will answer without delay.